FAQ

Products & Personalization

Q: Are your designs embroidered?

Yes! Every design is professionally embroidered, not printed, for long-lasting quality.

Q: Can I add my pet's name?

Absolutely! You can add names, paw prints, halos, and more!

Q: What sizes do you offer?

We currently offer XS-XL, with a slightly oversized, comfy fit.

Shipping & Delivery

Q: How much is shipping?

We offer a flat-rate shipping for $9.99 anywhere in the U.S. Orders over $75 ship free!

Q: How long will my order take?

Each piece is custom-made, so please allow 7-14 days total for embroidery and shipping.

Q: Do you ship internationally?

No, we only ship within the U.S. for now.

Giving Back

Q: Do purchases really help animals?

Yes! We donate $1 from every item sold to local animal shelters. Every order helps pets in need.

Q: Can I suggest a shelter?

Of course! Send us a message with the shelter name, we love supporting pets in need.

Returns & Exchanges

Q: Can I return or exchange my order?

Because items are personalized, we can't accept returns unless the product arrives damaged or defective.

Q: What if something's wrong with my order?

Email us photos within 7 days of receiving your order, and we will make it right

Contact

Q: How do I reach you?

Email us at support@shopfureverfits.com, we'll respond within 1-2 business days.